I wanted to play the Sims 3 today, but I forgot my password, then I had to change it, and now it wants my serial code for me to be able to play it again. So I go to find my starter pack disc, and realize I've lost the code. Great.
Did it have to do with me changing my password?
It let me play my Sims 4 demo perfectly fine!
Please help!
make sure your logging into the right account if you have more than one account and that origin is up to date if the games are missing then contact CS
FAQ http://answers.ea.com/t5/The-Sims-3/FAQ-Lost-and-broken-DVDs-and-missing-serial-codes-What-to-do/m-p/14230#M1304
if in the event you need to contact CS
http://help.ea.com/en/article/contact-ea-help/
@sleepyintoner wrote:
I've seen that FAQ already, but it didn't help.
I'm pretty sure I logged into the right Origin account. I had all of my games and the same username...
And if I honestly have to contact customer support, I will. I was just trying to avoid having a long phone conversation with someone about my game.
i do understand that but we're players here trying to help each other if at all possible and only CS can assit with and have access to personal info and you can do a live chat instead of the cost of a phone call incurring
@sleepyintoner wrote:
I got it worked out. Thanks!
great 🙂 thanks for letting us know happy simming
