os x el capitan and the sims 3[Mac]
I've recently upgraded my mac to OS X El Capitan, and I seem to be having problems with my Sims 3 game. Origin logs on normally, at least to me it seems, and it seems to load the game properly until ...
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The disc error has been around well before El Capitan was released. The easiest thing to do is uninstall your most recent EP and then reinstall the digital version via Origin. Instructions here.
I am having the same problem since installing El Capitan, and it is not a disc error, it is the fact that the message reads, you need to load your disk, but my disk is in my driver. For some reason, the program, when it opens, is not reading the disk. How can this be? What does El Capitan have to do with the computer reading the disk. Also, my game is not logging into my account properly. It tells me I only have 195 points and that is so far off that it is funny. If I cannot get my game to work, I will have to stop playing Sims3 and I have no desire to purchase Sims4. In addition, I have been saying points to purchase the Last Venue of Amore, and now that I finally have enough, I cannot get the game to work. If I had known ahead of time that El Capitan was going to cause this problem, I would never have done the update. This is so darn frustrating, and I lost an entire day trying to fix the problem, including following all the advise given and none of it works. What a disappointment - and I was going to ask for an expansion pack for Christmas - well, that is now out of the question.
That is a disc error. It will be fixed by downloading the digital version via Origin.
Have you logged into the Sims 3 Store site and checked your account history? That may explain your Simpoint issue 🙂
Where exactly do I find my account history? You are talking about the Sims3.com site, correct? I found account details, billing history, and purchase history, but no account history link under My Store Account. I'm not sure where you a directing me to look.
Purchase and Billing History. You can see all your Simpoint purchases.
Why exactly is this a disc error? I have never had a disc error before, and I never had problems running the game from the disc. Is this going to continue with every new extension pack I purchase? I really want to understand why this has suddenly started to occur. Is it because of El Capitan, or because of non-compatibility between the Sims3 program and El Capitan, or for some other reason? Or is there no explainable reason? Just wondering if you or anyone else has an answer to that question. I just want to comprehend the issue and the reason for the issue, not just 'that is how it is' response.
It's a disc error because it involves the disc. It has been around for years but is affecting more people since they upgraded to El Capitan. There seems to be no specific reason for it (although logically, I'm sure there is) but it is not game breaking as the solution is to play the digital download version. I'd love to know the reason for it too 🙂
Okay, I downloaded the digital version using the Origin app and I still get the message that "No game disc is found! Please insert The Sims3 Generations game disc before proceeding." Why am I now getting this message? I thought downloading it in this manner would make it work. Is there some other instructions that I missed or am I sorry out of luck as far as ever playing the sims again?
Did you download the digital patch after installing the digital game?
