I've recently upgraded my mac to OS X El Capitan, and I seem to be having problems with my Sims 3 game. Origin logs on normally, at least to me it seems, and it seems to load the game properly until it reaches the main game menu (Where you'd either start a new game, choose what town or previous saved game to play), and a window pops up saying that I need to insert the disk in order to play even though it's inserted. I've already restarted the computer only to end up with the same results, and I searched online and it seems like other people have had the same problem as me, and it all seems to connect with the recent mac update. Some people are suggesting it has something to do with origin, but I am not entirely sure what exactly is causing my game to do this, or if they were referring to the sims 4. If someone can help me fix this I would greatly appreciate it! On a note, I do NOT have a beta version of OS X El Capitan, since I know people where having problems with it when it was still a beta... @Bluebellflora please and thank you in advance

@annie53 what has been advised and what will help you is to uninstall your latest EP / SP and then reinstall digitally. Please follow the instructions linked by @Bluebellflora in her above posts and let us know how you get on

@Nickyrockit The disc error has been around well before El Capitan was released. The easiest thing to do is uninstall your most recent EP and then reinstall the digital version via Origin. Instructions here.

It is? Hmm...I've seen a lot of stuff saying that Origin and El Capitan haven't been working. But if it actually does, that could be an option for me. Do you always have to have Internet to play your game on Origin then? I don't have Internet at home :/

@wmockingjay You can choose to play offline. Origin didn't work properly on one of the previous betas of El Capitan but it's fine on the actual release.

I am having the same problem since installing El Capitan, and it is not a disc error, it is the fact that the message reads, you need to load your disk, but my disk is in my driver. For some reason, the program, when it opens, is not reading the disk. How can this be? What does El Capitan have to do with the computer reading the disk. Also, my game is not logging into my account properly. It tells me I only have 195 points and that is so far off that it is funny. If I cannot get my game to work, I will have to stop playing Sims3 and I have no desire to purchase Sims4. In addition, I have been saying points to purchase the Last Venue of Amore, and now that I finally have enough, I cannot get the game to work. If I had known ahead of time that El Capitan was going to cause this problem, I would never have done the update. This is so darn frustrating, and I lost an entire day trying to fix the problem, including following all the advise given and none of it works. What a disappointment - and I was going to ask for an expansion pack for Christmas - well, that is now out of the question.

os x el capitan and the sims 3[Mac]

58 Replies

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Anonymous
10 years ago
Mine says the exact same thing but I don't have origin. I'm trying to get origin and hopefully it works
Bluebellflora
Hero+
10 years ago
@pingponglover

@pingponglover wrote:

th

is is total *. Ren skit på svenska.

I have no intention to repurchase sims 3 games I already have bought. How do I make them work on MAC OS X EL CAPITAN????

Why would you have to buy the games again? What problem are you having?
bunnykin4u
10 years ago
^^ Sorry, but that fix does not work. I had exactly the same issue as the player above. I played the game yesterday morning perfectly fine with no issues (as I have for last many years). Yesterday afternoon I updated to OS El Capitan, today I tried to play the game and had the issue as mentioned above.
I re installed and now the game won't even open at ALL, let alone get to the choice selection! If I double click the icon, it opens in my task bar at the bottom, but does nothing. I have forced quit, restarted and even re downloaded and overlaid origin, but nothing has worked.
So nope, re installing the game doesn't solve this.

I am running sims 3 and the expansion pack Outside Living. I logged onto the website and it has history of my sims 4 purchase, which I never play, but I would have to spend £29 to download the full game if sims 3 rather than use a disk. Surely this could be got around by entering my game code from the box?
I don't want to pay for the game all over again, and I will have lost my entire household with generations and generations of sims. Very sad times!
I only bought a disc player for my mac to play sims3 too!! Frustrating!!
Bluebellflora
Hero+
10 years ago
@bunnykin4u

Yes, you can enter your product code from the disc version and get the digital version at no extra cost.

When you uninstalled did you get rid of all the hidden files? Or just use the uninstaller?
Anonymous
10 years ago
AFTER BREAKING MY BRAIN TRYING TO FIND A SOLUTION AND TALKING WITH EA, I FOUND A SOLUTION.
What I did (that worked) was installing the Nrass No Cd Mod in my mod folder. After doing that, starting the game with the launcher (but in the launcher It will text you that you need the cd), so don't worry, you put the cd in your computer, and close the launcher, and then you open again the launcher and press play. The mac will open the game and when it comes the momen in the Main Menu to says you te problem "no found cd" or "fake copy of the sims 3", the mod will eliminated it, and you will play 😌. It's better than uses the crack. Thanks
Bluebellflora
Hero+
10 years ago
@jtinena98

Not everyone is comfortable using Mods and the majority of new Mac owners don't have disc drives.
irisandthesims
6 years ago
So i have had my Mac OS X El Capitan for a while now and used to play the sims 3 on disc and it work fine for a while until it stopped working and told me there was a disc error or something. i decided to try playing on origin and i can get to the launcher but when i press play something comes up saying that there was a problem and could not connect to server. I've tried deleting background apps and plenty more stuff but it didn't help. if you know how to help me than PLEASE do. thank you in advance!
puzzlezaddict
Hero+
6 years ago
@irisandthesims Please list the packs you currently have installed, if any.

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os x el capitan and the sims 3[Mac]

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