I tried attaching the file you said to attached, not sure if it did.
@kittymew1234 A guess is the video chip (GTX 1050) may not (probably not) be in the game database and the game is crashing because of this. This is what I used to add my graphics chip to the database - link - Adding a new graphics chip to the Sims 3 database It is not as hard as it looks but if you never did anything like this before a little help would be nice. I recommend copying the two .sgr files to a safe location THEN editing the files so you can recover if you need to.
Ok so I looked into the adding the graphics chip one, but...it said to go into the Game folder and I checked to do that, my Game folder doesn't even exist! How is this possible? I bought the game, it's my Origin Library...
@kittymew1234 The two files you need to edit are in in the Origin folder. The user files in the documents fold will not be created until you scucessfully start the game the first time. The two files you need to edit are the .sgr files in the Origin game files.
