Forum Discussion

elsieairhead's avatar
elsieairhead
5 years ago
Solved

Please, please let us change our Sims 3 specific ID.

I know, I know. People keep asking and advisers keep saying no. It's a punch in the gut every time I have to see my Sims 3 username linked to a very abusive part of my life. It's a reminder I could ...
technical issues
the sims 3 store
  • EA_Mai's avatar
    EA_Mai
    5 years ago

    Sorry to hear your current username brings back undesired memories @elsieairhead, it's the opposite of what we would want.

    puzzlezaddict is right, unfortunately: when advisors are telling you no it's not because they don't want to help. Once a name is chosen for a The Sims 3 account, we cannot change it.

    While I understand this doesn't help you with The Sims 3, when designing The Sims 4 this was improved. The Sims 4 uses your EA Account ID and so can be updated at any time. But as you can see, The Sims 3 was built using a completely different system.

VioletBishop's avatar
VioletBishop
Rising Newcomer
4 months ago

hi everyone,

i was wondering if there was any way to change my game specific identity for the Sims 4. My father made it for me in 2015 and i HATE it. The only things i can find about it was posted nine years ago and the links in the post aren't available anymore.

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    4 months ago

    Heya VioletBishop

    Your game-specific identity for The Sims is your username for thesims3.com and once this is set, I'm afraid this cannot be edited. This username doesn't show in-game though for in The Sims 4, it's only viewable on The Sims 3 website and exchange. 

  • GameGirl2168a's avatar
    GameGirl2168a
    Seasoned Veteran
    4 months ago

    If you mean your account/user name, contact Support (by chat only, these days) and ask them to change it to another one of your email accounts. (Just be sure to have another email account/address beforehand, for them to use; you won't be able to create one while you're in the chat with them.)  

    I know they have the ability to do this as they ported my TS account stuff to a 2nd email for me. It wasn't quite the same situation as yours, VioletBishop, but the end result was the same.

    Good Luck!

About The Sims 3 Technical Issues

Get help with issues in The Sims 3 from fellow Simmers.83,218 PostsLatest Activity: 6 hours ago