@Elvanire Even though the launcher thinks your game is updated, it's not, which is why you're getting the message. What kind of install is this? How you patch will depend on the type.
Ahh okay.... I had a feeling that might be the case.
Hmm, I'm afraid I'm not quite sure what you mean by type of install --- the base The Sims 3 game, and the Ambitions, World Adventure, Pets and Supernatural expansions were all installed from bought CD's which I still have. If you mean the game version, it's 15.0.135.018001. Does that help at all?
Thanks for responding so quickly and trying to help! I really wasn't sure how active these forums were, or even if anyone would know what to do 🤔
@Elvanire I asked what kind of install you have (and CDs was the answer I was looking for) because trying to manually patch a digital install is usually a bad idea. I did see your game's version number, which is also unusual. Still, try running the Super Patch and see if it helps.
If it works, let me know the version number you have now. If it doesn't, a screenshot of the error message would be great. And please also run a dxdiag, and attach it to a post, just in case there's a system issue here.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
