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@mstormyrose7867 Do not uninstall the game. More then likely the game core files are not the problem. There is a return to factory method - link - Sims 3 return game to factory BUT before you do even that try a registry cleaner like ccleaner (there is a free version). Clean the registry. ACCESS_VIOLATION is usually a DEP issue and for some reason some computer need the game added to the DEP table for the game to run. Try ccleaner then try adding the game to DEP, then try the factory reset.
Thank you! I will try this and let you know what happens.
- 9 years ago
Well, the ccleaner didn't work...adding it to the DEP didn't work....so I guess I have to try the factory reset... ☹️
- 9 years ago
I have backed up my files...BEFORE I do the reset, I was wondering if there are any other suggestions?
- roberta5919 years agoHero (Retired)
@mstormyrose7867 How much free space on the system storage device? Are you having trouble downloading or installing from the downloads tab of the launcher?
- 9 years ago
Wow, I'm not positive, but I think it's 8gb...I was having trouble installing/uninstalling from the launcher. But now that my game won't even start...
- 9 years ago
I do have a lot of cc, though...so...& when I ran the Crash Log Analyzer, it said cc was the problem, so I removed all of the recent cc, & nothing changed....so all of this is why I am about ready to give up....
- 9 years ago
And even though I don't want to reset, I could live with it, & it would help me clear out some cc. And then I could be more careful than I was before when adding stuff.
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