Forum Discussion

Anonymous

13 years ago

Solved

Problems to redeem The Sims 3 with Humble Bundle key

I've just purchased the Humble Bundle pack, but I can't successfully activate the Sims game. First I've logged into Origin application and tried to redeem the code as I always do: by going to Origin...

technical issues

EA_Barry
13 years ago
Hi Everyone,

Please read here how to redeem the code:
http://answers.ea.com/t5/The-Sims-3/IMPORTANT-How-do-I-redeem-my-Humble-Origin-Bundle-code-for-the/td-p/1390706

Everyone who has already redeemed their code somewhere else and has no 20-digits code in their Origin client now: Our tech team is working on that but it may take some time to solve the issue.

Thank you for your patience.

Anonymous

13 years ago

I did exactly like you, and yes, they first pointed to The Sims 3 website but now they point to "https://account.origin.com/cp-ui/redemption/index".

Obviously seems like they did wrong the first time and now our codes are like "used". I don't know what to do either. I hope we haven't to contact them one by one since I couldn't even find a single email for it 😕mileyfrustrated:

Anonymous

13 years ago

I sent an e-mail to Humble bundle's support, but I don't think it will do me much good. I bet Humble Bundle is receiving tons of e-mail which they won't be able to reply to. Not to mention the problem was on Origin's end, so they probably won't be able to do anything about it.

I think the besst thing to do is post on the forums and wait for official replys.