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Anonymous's avatar
Anonymous
12 years ago
Solved

Problems to redeem The Sims 3 with Humble Bundle key

I've just purchased the Humble Bundle pack, but I can't successfully activate the Sims game. First I've logged into Origin application and tried to redeem the code as I always do: by going to Origin...
pc
technical issues
Anonymous's avatar
Anonymous
12 years ago

I think you dont get the real problem here.

I will explain again carefully.

We have redeem our code already, but we did on thesims3.com website as the Origin client said before EA noticed that the link was wrong and changed it.
We CANT REDEEM our code again because was already redeemed on TheSims3 website. Still, TheSims3 website doesnt shows our game in the purchased history does either on Origin or anywere else. The only place where we can see something related with the game is on our Origin profile where we can see that we have linked both accounts from thesims3 and Origin.

You can see this screenshot as example of how my profile says that I have an specific identity on The Sims 3 and shows there my username even tho I havent the game either on Origin and TheSims3 website:

http://puu.sh/42R4g.png

Anonymous's avatar
Anonymous
12 years ago

I am having the same issues as the others, basically followed the instructions to redeem it at the sims website. It SAID it was redeemed, and now it won't appear in the history as the info suggests.

  • salsa2good's avatar
    salsa2good
    12 years ago

    the problem im having is that i redeemed the code on origin, but the product code is still only 16 didgits when it should be 20,so i can't register the game. i tried live chatting yesterday, and the clueless customer service peolpe kept telling me to contact humblebundle, and basically said there is absolutly nothing they could possible do in this lifetime to help me.

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