Anonymous
9 years agoProblems with EA Connection
Whenever I try to play the game it tells me that it cannot establish connection with the EA servers to active my account. I have tried multiple times and I keep getting the same message.
It did not work ☹️ I tried the steps and I am still getting the error. However thanks a lot for your help and time
@MluciaV In this case it could be an account issue. Please follow the steps below to contact an Advisor:
1. Click on the following link: http://help.ea.com/ (once there make sure that your country is correctly selected in top left hand corner of Help.EA.com)
2. Make sure you are logged in (top right corner) and select 'Help with Game'
3. Find the affected game (if it's an account issue select Origin)
4. Select 'Contact Us' at the bottom right on the new page
5. Select your platform and then 'Next'
6. Select topic from the drop down menus, type in a short description of your issue and select 'Next'.
7. Select a contact option. Please note that available contact options do depend on your country settings and time of day.
Let us know if you run into any issues with this!