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@MandyLovesPink35 Does this happen when you load a new save, or an existing one? If this problem happens with an existing save, please try starting a new save, just as a test. Please also run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
No a new game and I dont know what to do
- puzzlezaddict5 years agoHero+
@MandyLovesPink35 Please open Documents > Electronic Arts and drag the Sims 4 folder inside to the desktop. Launch the game, which will create a new folder, but don't put anything in the new folder yet. Try to start a new save in Sunset Valley, and let me know whether it works.
If you get another error, please run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
- 5 years ago
I have done all that and it work fine until I add my mods and then it crashing my game so I dont know why I have never had a problem with my mods
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