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puzzlezaddict's avatar
puzzlezaddict
Hero+
3 years ago

[Current Issue] Sims 3 Store world can't register/install

Overview This guide is for registering and installing standalone worlds from the Sims 3 Store, specifically those bought with money.  That list includes Dragon Valley, Hidden Springs, Monte Vista, ...
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technical issues
the sims 3 store
worlds
puzzlezaddict's avatar
puzzlezaddict
Hero+
7 months ago

@InfiniteVerve  Can you download Hidden Springs from the Store site?  It should work since it's registered there.  For Monte Vista, you'll need to get a refund, unfortunately.  Sometimes codes don't work for no apparent reason.  Feel free to link this thread to the support rep.

InfiniteVerve's avatar
InfiniteVerve
Seasoned Ace
7 months ago
@puzzlezaddict I was able to download Hidden Springs from the store site, and I have been told that they are working on getting me a refund for Monte Vista. Now I'm running into crash issues that I've never had before (ran the sims3 on this computer, same specs, settings, etc.).
  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    7 months ago

    @InfiniteVerve  Please create a separate thread for the crashing issue, if you'd like help with it.  Please describe the context of the crashes and provide a dxdiag.

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