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crinrict's avatar
crinrict
Hero+
13 years ago

Re: I want a **bleep**ing refund for the dragon valley bull**bleep** download!!??

For refunds please contact Customer Support

The AnswerHQ is about Users helping Users.

They can be found here: https://help.ea.com/contact-us/ask

Choose a category, a game and a platform for the contact options to show up.

If live chat is gray, change your country to US and make sure you're on US Business hours. It might also gray because they're very busy. Try later.

See this post if you have trouble with the site: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html

2 Replies

  • nanabanana777's avatar
    nanabanana777
    13 years ago

    How come it is so difficult to do verbal business with this company?  Is there a glitch with this dragon valley world?!!  I'm obviously not the only one!!??

  • crinrict's avatar
    crinrict
    Hero+
    13 years ago

    I don't know. I don't work for them.

    You're right, there are many that have issues downloading the world but if none of the usual suggestions work and you have the newest version of the game, I can't help any further. You need to contact live chat.

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