Forum Discussion

emleey's avatar
2 months ago

Re: Sims 3 not loading from EA Desktop

Hi 🙂

I am 3 weeks into trying to get sims 3 to work on my PC ☹️

It's an older PC (dell precision sff 3620 nvidia) and I haven't been able to get it to load past the launcher.

I have tried powershell scripts, redownloading DX9, uninstalling, everything ☹️ 


Please help, ive attached my DXTIAG to this note ☹️ would love help @puzzlezaddict 

1 Reply

  • @emleey  Thanks for the dxdiag, which shows Sims 3 is crashing because the Nvidia driver is crashing.  So please update the driver.  Go here:

    https://www.nvidia.com/en-us/drivers/

    Select Nvidia RTX/Quadro, Quadro Series [not RTX], Quadro M4000, Windows 10, and download the Driver Release 550, from December 17.  Run the installer as an admin: right-click the download and select "Run as administrator."  Restart your computer afterwards and before trying to play.

    Longer-term, it would be best to connect your monitor directly to the graphics card rather than to the motherboard as you've currently done.  I believe the GPU only has DisplayPort ports, so you'd need a DP cable or a converter for your HDMI cable, but you should get much better peformance this way.

About The Sims 3 Technical Issues

Get help with issues in The Sims 3 from fellow Simmers.82,831 PostsLatest Activity: 5 years ago