6 years ago
Re: SIms 3 on Windows 10
@EA_Kristi Hello, I am looking back through all of these posts trying to find answers to my question..... I have just bought a brand new PC to run my sims games a bit smoother. Sims 4 worked well with...
@omayday96 I've split your post into its own thread, since the other thread was several years old, and the participants have all moved on by now.
Please make sure you have .NET 3.5 enabled, not just the latest .NET. Hit Windows key-R and enter "appwiz.cpl" without quotes. In the File Explorer window that opens, click "Turn Windows features on or off," and you'll see this:
.NET 3.5 is right at the top, highlighted in blue. If the box next to it is empty, click it, allow your computer to install it, restart, and test the game.
If that's not hte issue, please run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
Hey, thanks so much for your help! I have just explored this options and restarted my computer after ensuring those step. Unfortunately when I tried to run the game again it still did the same thing....
Please see attached my dxdiag.
Hopefully this helps!
@omayday96 Before doing anything else, try to clear up a bit more storage on your hard drive. While 15 GB free isn't critical, it could cause problems with Windows updates, especially if those updates try to run automatically while you have something else open.
Given some of the errors in your dxdiag, it's a good idea to run a couple of basic checks on your Windows system files. Here's how:
If either scan doesn't run to completion, or sfc returns the message that it found corrupt files and was unable to repair some of them, stop here. Otherwise, restart your computer and run any pending Windows updates. Hit Windows key-i, select Update & Security, and click the button to check for updates.
For good measure, disable Origin in-game—it often causes problems for no apparent reason. In Origin, hover over your username, select Application Settings, then Origin in-game, and turn off the setting right at the top.
If that doesn't help, the issue could be that OneDrive is trying to automatically sync the contents of Documents with cloud storage. Either disable OneDrive entirely, or prevent it from auto syncing Documents.
Finally, there are a few Origin errors in your dxdiag as well. If nothing else helps, clear Origin's cache, then uninstall it "the hard way." This shouldn't affect your installed games.
https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
https://help.ea.com/en-us/help/origin/origin/manually-uninstalling-origin/
Download the full installer, not the usual ThinSetup, and run it as an admin: right-click on the download and select "Run as administrator." This is a direct download link:
http://download.dm.origin.com/origin/live/OriginSetup.exe
Once Origin is installed, run it as an admin too.
Please see the scan message below as there were some corrupt files:
"Windows PowerShell
Copyright (C) Microsoft Corporation. All rights reserved.
PS C:\WINDOWS\system32> sfc /scannow
Beginning system scan. This process will take some time.
Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection found corrupt files but was unable to fix some of them.
For online repairs, details are included in the CBS log file located at
windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log. For offline
repairs, details are included in the log file provided by the /OFFLOGFILE flag.
PS C:\WINDOWS\system32>"