Re: SIms 3 on Windows 10
@EA_Kristi Hello, I am looking back through all of these posts trying to find answers to my question..... I have just bought a brand new PC to run my sims games a bit smoother. Sims 4 worked well with...
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@omayday96 Yes, you should definitely check with EA support to see whether your base game code is still active. Unfortunately, some support reps are unaware that this is a problem and will try to convince you to do some basic troubleshooting. But aside from your many posts in this thread that show you've already jumped through all the usual hoops, you can cite these two posts as evidence of the merging issue:
https://answers.ea.com/t5/Technical-Issues-PC/Sims-3-won-t-open-at-all/m-p/8574411#M238855
If you don't get anywhere with the first support rep, you can walk away, so to speak, and try again later.
Can I also please show you this.
After downloading the C++ visual requirements (as recommended by others posts on the EA Answers forum) I noticed that there is now a "windows - SSD" location where all of my origin files and game files have gone into Program Files (x86).
Could this be contributing to the issues?
@omayday96 The normal install location for Sims 3, at least in an Origin install is C:\Program Files (x86)\Origin Games. Was that not where your game was before? This is different than the Sims 3 user data folder in Documents\Electronic Arts, which holds your saves, mods, etc. It's not a problem to have the game's program files where you described, although having a duplicate set of files would be an issue.
If this is different than what you're used to seeing, please describe what's changed. And if you want to check for a duplicate install, open a File Explorer window and search for "TS3W" without quotes. You should only have one on your system. If you find more than one, please post the file path for each one here.
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