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Anonymous's avatar
Anonymous
11 years ago
Approved

Re: Sims 3 will not install - only "play" option. [Mac]

OK. When you look in Origin, does the base game still have just the "Play" option - you can't restart the download?

3 Replies

  • Anonymous's avatar
    Anonymous
    11 years ago
    Approved

    yes ☹️ any ideas?

  • Anonymous's avatar
    Anonymous
    11 years ago
    Approved

    @becciboodles wrote:

    yes ☹️ any ideas?


    If in Origin it still says "Play" then there is something in Preferences that needs to be reset so that you can try to download again. If you cannot find the setting yourself then you may need to contact EA Customer Services for further help or to reset it for you.