Re: [Solved] UPDATE for 1.55 but the version number remains

re-installing the game doesn't help !!! 

So you're playing the chinese version, is that correct. Game bought in China ? Disc or download ? 

Can you play with the new features without logging in ?

mine is Hong Kong tranditional Chinese version, with disk. And I am sure it is NOT a pirate good. 

Not sure what do you mean by "the new features"? The game worked perfectly on my old vista computer.

Actually it is working well in the win8 computer now, with all the updated stuffs functioning. The problem is that the version number in the launcher remains and I couldn't install the University Life with the old version number.

I realize that it pops out and said there are new "store update" but it needs the latest game update to do so. Though I haven't install or download any items on sims3.com or other webpages now, not even the Riverview world.  

Another thing is that, in the launcher update screen, where you tick TS3_1.55.40020xx_update.exe and click" update" there, there is a window that suppose to be showing what 1.55 is updating there right? The window linked to sims3.com but with 404 pages not found. And now when I use my chrome to go sims3.com > games > update > game/store update, no items are found in HK settings, while there are so many in US setting! I wonder if this is the problem? Tried installing the US patch and it said the language doens't match. 

Never said it was a pirated version. You can get a legal download version trhough Origin, just wanted to know if you have disc or that 🙂

I do understand that it's the version that's not correct for you but you said you do have the new patch features (building on water, the new bed, new ghost colors, ...), correct ?

I wonder if something is wrong with the chinese patch version (woudln't be the first time), I will need to read around for that.

For now, try installing Patch 1.50 instead: http://sims3.crinrict.com/en/2013/02/patch-1-50.html

Use the super patch, the incremental ones on that one are messed up anyways. It won't give you the newest patch but you should be able to install Uni with it. Not sure if downloading your store content will work.

haha, don't be offenced. Just want to clarify since I found loadssssss of pirate version on chinese webpages! 

I will try the 1.5 patch you gave me now. Not sure will it work though.

Thanks so much for helping. 

Installed the Asia region, and it said the patch doesn't not match my region...

Can you hover over the base game icon in the launcher and post the complete version number ?

(I'm not offended, just wanted to clarify what I meant 🙂)

http://s1365.photobucket.com/user/Revehui13/media/1_zpse72d64cc.png.html?sort=3&o=0 

like this?

and this is for your reference 

http://s1365.photobucket.com/user/Revehui13/media/2_zps7ff7a8fb.jpg.html?sort=3&o=0

This is the weirdest thing ever.

Your version number shows 1 in the end which would be the US Patch but since it's totally unclear at what version you are right now, I don't know if it works.

If you can play like this, do so for the moment. Loging in is not working for anyone atm anyways. I'll see what i can find out.

It shows as if you don't have any expansions installed at all. You might need to reinstall the base game.

is true that I only installed the base game now

I don't have any other expansion pack except university, but it just don't let me install it -_-

I tried uninstall the game, not working. tried uninstall the whole origin, still not working...

I guess I can only play it this way then

Thank you very much for answering me patiently. Please reply me if you find any answer!! Thx!!

Did you try to uninstall and just patch to 1.50 instead of 1.55 ? You should be able to install Uni with 1.50.

I have not seen anyone else with this issue. 

Did you try looking around in some chinese forums if people have a similar issue ?

I actually found people who have the same issue as mine in some Chinese forum, though their games are pirate version and the help there don't work-_-

Anyway, I contacted EA official advisor for several times and finally SOLVED! (not completely solved, anyway)

I decided to write down here in case someone has the same problem 

The problem I believe is because I didn't delete everything in my old computer. So I used method here : https://help.ea.com/article/manually-uninstalling-the-sims-3 to uninstall both my old and new computer sims3. Then I install the base game and it automatically help me to patch it to 1.42 (maybe because my computer is win8, I heard that it has to be at least 1.42 to play in win8). Then it said there are new updates but I didn't update it. 

Then I put my University Life in DVD rom and start installing it. It will pops out and said it requires an update for game to install. I used the auto-update to 1.50 by the disk. I was so happy to see it asked me to fill in registry key!! Everything went well and the game was installed. In the launcher, it said the version is 18.xxxxx , don't remember it correctly.

PROBLEM again. It is 1.50 now and I tried to update it to 1.55, still everything went well until the old problem again. After updating, the version shown on  launcher became 1.42 again 😕mileysurprised:   So i immediately go inside the game and check, yeah everything there!! University LIfe is safely installed and all new features are there. So I decided to let it just remains this way. 

Thank you for your patient to answer my question! 

What a pain.

Could you mark your solution as solved for the moment so people see what your solution was ? You can always come back and unmark it, should you require more help.