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Anonymous's avatar
Anonymous
10 years ago
Approved

[READ FIRST - POST HERE] Windows 10 Help Thread

If you are having issues with Windows 10, please post in this thread. However, only post AFTER AND IF you have tried the suggestions posted below.  Threads that have been posted will be merged int...
pc
technical issues
oddtime's avatar
oddtime
10 years ago

I disagree wholeheartedly!

I have everything Sims 3 and now it won't play as of upgradigng to Win 10.

I have been looking for help from origins and win and neither can/are willing to help.

Where can I get help from?

So far I have uninstalled Sims 3 and reinstalled it from origins page and then a tech I was in a chat with had me restart my computer and they disappeared. And it still doesn't work.

What else can I do? It never asked for a disk before, but now it does, and when I load the disk it says it can't find the disk no matter how many times I hit try again.

Anonymous's avatar
Anonymous
10 years ago
Approved

@oddtime 

  • Please post a complete dxdiag of your issue. Either upload it to a site like pastebin and then link it here or post in in a spoiler tag (spoiler tag is next to the strikethrough button in the text editor) to keep the thread tidy
  • How far do you get? 
  • Are you getting any error messages - if so, please post it
  • What anti-virus are you running? 
  • Are you using the administrator account? 
  • Have you tried the suggestions above (first post) (graphics card drivers, compatibility mode)?

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