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Anonymous's avatar
Anonymous
9 years ago
Solved

redeem code issues

I am having problems registering a code for a world I bought, every time I type/copy (I tired both numerous times), it shows invalid code, but I'm typing it directly from the origin bought page, and the digital receipt. Do I not type it in the redeem a code, I checked my worlds when I logged into sims, and it's not showing there. 

  • Anonymous's avatar
    Anonymous
    9 years ago

    I contacted EA help center, and the code was just broke so they issued a new code and got everything fixed for me.

3 Replies

  • Anonymous's avatar
    Anonymous
    9 years ago

    @Ravage16Gamer Where exactly are you redeeming the code? World need to be registered and downloaded from the Sims 3 Store: https://store.thesims3.com/myAccount.html

    Please make sure that you log in to the site using the same account that you use on Origin. if this is the first time you sue to site, you need to register first. Again use the same details to register that you use on Origin.

    Let us know if you have any further questions!

  • Anonymous's avatar
    Anonymous
    9 years ago

    I contacted EA help center, and the code was just broke so they issued a new code and got everything fixed for me.

  • Anonymous's avatar
    Anonymous
    9 years ago

    Ah I see! Glad to hear that the issue was resolved 🙂

    Have fun playing!