Redeemed Katy Perry Sweet Treats, but it won't show up
Hello hello, first time poster so hope everything is kind of not wrong at least.
I've recently been able to buy a bunch of DLCs for The Sims 3, I'm currently using a 2020 Intel MacBook (Monterey 12.2.1) that has no disc drive so I had to redeem all the codes. Got my 32 bit version of the games, contacted EA through live chat and got the 64 bit one too. Katy Perry Sweet Treats is the only exception, since I could redeem it and Origin itself recognized it, but it won't show up anywhere. I checked everywhere in Origin and it simply does not exist. A kind stranger on Twitter told me they got the 64 bit game automatically and suggested me to contact EA again, ask for a supervisor and so on. I tried contacting EA again but no luck, still no KPST in my Origin library even though the employee I talked to was so kind.
So here we are, a disc, a redeemed code but no stuff pack. What can I do to add KPST to my game?
Thank you in advance and sorry for any grammar mistake, English isn't my first language
Hi @sandrina97,
I hate to be the bearer of bad news, but the Sweet Treats pack was retired back in 2013. This means we no longer have the ability to grant digital codes for this pack, which also includes the 64-bit version.