Refreshing online purchases tripled my order.
I purchased a 2040 sim points bundle (with bonus) and pressed refresh twice which charged me for two extra bundles. I urgently require a refund. Is there a number I could call to fix this?
Forum Discussion
You need to contact a Customer Support game advisor for this
Game advisors can be found through live chat.
- https://help.ea.com/en/contact-us/
- Set your language to US at the bottom
- Click on Contact a game advisor
- Describe your issue with a few words
- Click on Find a Solution
- Select Product: ex: The Sims 3 or Origin
- Select Issue Type: ex: Billing/Purchasing or Account Management
- Select Platform: PC
- Click Find solution
- Scroll down and click I still need help
- Click Chat Now to chat with a Game Advisor
With Pics here: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html
I am playing Trizzle & it states for me to refresh the page, however, there is not a button stating refresh for me to go to. Please help me.
@HeslesPlayer There should be a refresh button and symbol in the browser you are using. Refresh should (I do say should) tell the server to resend the current page you are looking at.
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