Refund wanted, but Refund tool is not working
Hello. I tried to request refund for The Sims 3 games, but it didn’t work out. I tried several times, changed browser and waited few hours, but refund page is not working. Can you please handle my r...
Forum Discussion
Zwillinga91 Sims 3 packs are considered DLC and are therefore not generally eligible for refunds. Exceptions can be made, but you'd need to talk to someone from EA customer support. So go that route:
https://help.ea.com/en/customer-care/
and if you don't get the option for live chat right away, choose a slightly different category of issue.
Hello, thank you. I tried several options but the site requests me to come to here EA forums and ask help.
Is there any other way to get in touch with EA about this problem that the refund tool is not working?
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