Registration Code Invalid (2024)
Here's the rundown: Bought Sims 3 on Steam in 2020. Never registered it. Hated the game. Uninstalled. Redownloaded recently and thought I'd make a Sims 3 account since I want to play the game now ...
Forum Discussion
@lady_chayley I would try chat again with a different agent, and specifically say you need them to manually add the game to your account. This is a known issue with the Store site, although it doesn't happen often, and the only way to fix it is to add another copy of the game. I don't like telling support people what to do either, but the fact is that most of them aren't trained on Sims 3 issues and don't have any idea where to start.
I'll flag your post to someone from EA as well, in case there's anything more specific you could or should say. But since this is a holiday weekend in the U.S., it'll take a few days for them to reply. So you might as well contact support again in the interim.
@puzzlezaddict Just got off live chat. It was frustrating, to say the least. They tried to "fix" my game and wouldn't listen to me when I kept explaining the problem was with the store. Ah well.
Thanks for flagging this post! Hopefully, in a few days, I'll have good news to report.
