"Seeking Assistance: EA Launcher Prevents Game Launch Despite Valid Key"
Hello,
I have been struggling with a launcher error on my game for years and can you please help me?My computer and game are completely clean and I just installed the latest update to add and play the Supernatural expansion.Now I am stuck between two options: return the game or switch to a more suitable digital version - or just ask EA to repair it under their support. But then my internet ran out.I was told to find and delete old,non-working files or hidden files in the game folder - they were still there even in 2024 and I still don't know what they were.But the game is 20GB in total and my internet ran out due to problems and reinstalls during the repair attempts.Even EA can't fix the launcher error - how do I find a different launcher?
1.EA referred me here for help without considering any conditions or offering any direct assistance. They said this forum is the only place and way to get support.
2.For my own safety,I never download mods, APKs,or similar files through my browser,and all of my games are original.I manually deleted everything that could be safely removed,which took me two full days.Kindly, I want to ask: "If this game cannot run without a launcher and the version number appears as 0.0.0, how is EA still able to install it with an active internet connection? Could you explain that?"
3.So,what kind of research or process led to the game getting broken like this?What faulty routine or human error could have damaged the game?Why did the launcher error last occur with EA’s 1.69 version?Can you help identify the issue?If the game wasn’t genuine,why was it recognized as a product?Didn’t we take the utmost care of our product code?Was there a previous faulty installation?Then why were we told the game could be fixed?Is this covered under warranty or not?Can subscribers be assisted? I want to learn from experienced people—is this a mistake, and if so,whose mistake is it?
And of course,
We’ve done nothing but continue to love and support these games—so why,when we could once activate our products with a standard old CD key,can we no longer receive full service and proper answers to our questions?
ss658a6bbq0v Okay, let me know how you're going to install. If you want to try a disc-only install but don't know whether it'll help, you can tell me that too. But don't delete anything yet either way.