Serious error message when trying to load a saved game
Help please I keep getting a message when trying to open a saved game/town: "a serious error has occurred the application has to be shut down". There are no error codes, this happens just before the saved game would normally open. I've had two support emails from EA with lists of suggested fixes none of which have resolved the problem. We bought and installed the game through Origin about a week ago and only have two expansion packs which came as a bundle there is no custom content as we have hardly had a chance to play it yet... Ive opened the saves folder and there are no bad save files that I can see. It seems to open a new game fine but when it comes time to save there was an error message, we then tried using save as which worked but we have not been able to open the saved game since. We have a PC laptop with Windows 10, Ive tried running in compatability mode and Win XP service pack 3 gets selected by default
@MsV0912 This computer would probably have run the TS3 base game and Late Night okay when it was new. Its graphics card is in the database, and is listed as low-medium, and its processor is slower than is ideal but not terrible. However, laptops wear out more quickly than desktops, so I don't know how this one's performance would be now. You could try the game and see, but don't be surprised if it doesn't run well, or at all.
You should see the option to put Origin in offline mode in one of the dropdown menus in the upper left corner of your screen. I can't check the exact path in Windows right now, as I'm on a mac, but for me, I just click Account and select Go Offline. Do this before you press play, so that the launcher's ads and store content don't load—they take extra RAM too.
