Sim can't travel into the future sims 3
So I bought and installed the Into the future expansion pack yesterday, and it hasn't been working at all. The portal spawned on my sim's lawn, but she gets stuck inspecting it for hours, and I have to use resetsim to get her out of the action. I tried selling the old portal and buying a new one, and it didn't work. I tried moving her out and back in, and it didn't work. I saved her to the bin, and started a new game and placed her in it, still didn't work. Took all of my mods off the game, still didn't work. Tried reinstalling Into the Future, still didn't work. Cleared all of my caches, nothing. I even removed the Sims 3 file from my documents folder so a new one would be created and that didn't help. I broke down and installed nraas's traveler mod, and it hasn't helped me at all. I've also tried new families in different towns, and they can't use the portal either, they just get stuck.
I cannot get this to work and I'm losing my patience with this game. Anyone know what I can do?