Forum Discussion
@TheLadyFate That's fascinating. You're actually the second person to find Sims 3 in that location, as in .tginstall_something. The reason you can't see the files is that anything starting with a period is hidden by default in macOS. I asked someone who's better with Terminal commands than I am how to delete those files the last time around, and he provided this:
find ~ -name ".tgInstall_*" -exec rm -r {} \;
As always, but especially with something like this, it's best to copy and paste so you know the command is exactly right, and you don't delete anything else. (You probably know this already, but I don't feel right about posting it without a disclaimer.) Then reset Origin, restart your computer, and download the base game again.
https://help.ea.com/en-us/help/origin/origin/how-to-reset-origin-on-mac/
I'm going to cross my fingers and try.
I was just on support chat which, being blunt, was pointless as they ignored everything I wrote out.
I'll let you know how this works out.