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JIMKARAK812's avatar
JIMKARAK812
Rising Newcomer
1 day ago
Solved

Sims 3 64-bit mac problem

I am a macOS user of The Sims 3. The 64-bit update has not worked for me so far. I'd like you to look at my account and re-apply the 64-bit entitlement for me. I will wait for you while you do it. On...
mac
technical issues
  • EA_Mako's avatar
    EA_Mako
    1 day ago

    Hey JIMKARAK812​,

    Please get in touch with the support team directly so they can check into this for you. We're unable to make any changes to your account here on the forums, but you can create a new case here to have the team take a look. Thanks! 

EA_Mako's avatar
EA_Mako
Icon for Community Manager rankCommunity Manager
1 day ago

Hey JIMKARAK812​,

Please get in touch with the support team directly so they can check into this for you. We're unable to make any changes to your account here on the forums, but you can create a new case here to have the team take a look. Thanks! 

  • Mzg_here's avatar
    Mzg_here
    New Novice
    1 day ago

    As someone who is facing the same thing the support system doesn’t work. They say you have a case number but no case is made and no one contacts you. 

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