Forum Discussion
vel0811
13 years agoSeasoned Novice
- What version of Windows 8 are you running ?
Windows 8
- Do you have the 32 bit Version or the 64 bit one ?
64 bit
- Did you buy a new Computer and got Windows 8 on that or did you install it on your old machine ?
new Dell Inspiron 15
- Which of the EPs/SPs do you have installed ?
All of them up to Showtime
- What Patch level are you at (base game) ?
12.0.273.019001
- Do you have any Store content or CC/mods added ?
nothing downloaded
- Did you try out any of the beta/consumer preview versions and did you have any issues with those ?
no, didn't try any
- What graphic card do you have and which driver version are you running ?
Intel(R) HD Graphics 4000 - driver 9.17.10.2849
- What symptoms are you seeing (try to be as detailed as possible)
Several times the EA round logo would start to load and freeze in a horizontal position on screen and never make it to loading. Twice the game crashed while playing, don't remember how long into the first game but about 15-20 minutes into the second game.
- Anything else you like to add.
Before buying the new laptop the game was sluggish on my 3 1/2 year old Dell Inspiron. Now when it freezes I have to use the task manager to end the game or log off the computer.
Windows 8
- Do you have the 32 bit Version or the 64 bit one ?
64 bit
- Did you buy a new Computer and got Windows 8 on that or did you install it on your old machine ?
new Dell Inspiron 15
- Which of the EPs/SPs do you have installed ?
All of them up to Showtime
- What Patch level are you at (base game) ?
12.0.273.019001
- Do you have any Store content or CC/mods added ?
nothing downloaded
- Did you try out any of the beta/consumer preview versions and did you have any issues with those ?
no, didn't try any
- What graphic card do you have and which driver version are you running ?
Intel(R) HD Graphics 4000 - driver 9.17.10.2849
- What symptoms are you seeing (try to be as detailed as possible)
Several times the EA round logo would start to load and freeze in a horizontal position on screen and never make it to loading. Twice the game crashed while playing, don't remember how long into the first game but about 15-20 minutes into the second game.
- Anything else you like to add.
Before buying the new laptop the game was sluggish on my 3 1/2 year old Dell Inspiron. Now when it freezes I have to use the task manager to end the game or log off the computer.