Forum Discussion
gtgirl1999
13 years agoSeasoned Vanguard
- What version of Windows 8 are you running ?
Windows 8? it's from a brand new computer had windows 7 before in my old computer Sims 3 ran fine with Windows 7
- Do you have the 32 bit Version or the 64 bit one ?
64
- Did you buy a new Computer and got Windows 8 on that or did you install it on your old machine ?
New computer came with windows 8
- Which of the EPs/SPs do you have installed ?
I'm putting in all the EPs but nothing is working
- What Patch level are you at (base game) ?
1.47 I think
- Do you have any Store content or CC/mods added ?
No
- Did you try out any of the beta/consumer preview versions and did you have any issues with those ?
No?
- What graphic card do you have and which driver version are you running ?
I have no idea!
- What symptoms are you seeing (try to be as detailed as possible)
Game Launcher will not load does a windows error everytime .I can't contact tech support because it says Sorry this service is not available when I log into help.ea.com
- Anything else you like to add.
none I just want it fixed and I have my games on Origin because I lost the codes and some of the cds were scratched after one use on my old computer
Windows 8? it's from a brand new computer had windows 7 before in my old computer Sims 3 ran fine with Windows 7
- Do you have the 32 bit Version or the 64 bit one ?
64
- Did you buy a new Computer and got Windows 8 on that or did you install it on your old machine ?
New computer came with windows 8
- Which of the EPs/SPs do you have installed ?
I'm putting in all the EPs but nothing is working
- What Patch level are you at (base game) ?
1.47 I think
- Do you have any Store content or CC/mods added ?
No
- Did you try out any of the beta/consumer preview versions and did you have any issues with those ?
No?
- What graphic card do you have and which driver version are you running ?
I have no idea!
- What symptoms are you seeing (try to be as detailed as possible)
Game Launcher will not load does a windows error everytime .I can't contact tech support because it says Sorry this service is not available when I log into help.ea.com
- Anything else you like to add.
none I just want it fixed and I have my games on Origin because I lost the codes and some of the cds were scratched after one use on my old computer