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Colleen242008's avatar
1 year ago
Solved

Sims 3 Atomic Pets Registration Gift Not Installing

I have a lot of store content from The Sims 3 Store. I have tried the usual fixes for getting missing store content to install properly into the game and the fixes have worked for everything except this one set. Even after downloading a new file for that set, I cannot get it to install. I can see it in the Downloads section of the installed but cannot see it in the Installed Content section. Is there something wrong with this set?

  • puzzlezaddict's avatar
    puzzlezaddict
    1 year ago

    @Colleen242008  You can certainly combine the DCCache files, in this case specifically the .ebc files, which are bundled Store content.  These files are numbered in order starting with zero, for example the fifth file created will be dcdb4.ebc.  Install this set into a clean folder and grab dcdb0.ebc from DCCache, then renumber it so it's one higher than the current highest-numbered file in your main Sims 3 folder.  Add it to DCCache in your main folder, and discard the rest of the contents of the new folder you used to install this set.

    For future reference, this works fine for regular Store items, but premium content requires an extra step.  Specifically, the ccmerged.package you'll be using, in DCBackup, needs to be present while every premium item is installed.  So you'd move ccmerged from your main user folder to the new one, install the premium items, and then move that ccmerged back to your main folder along with the .ebc file.

    When you next install Store content, it should install into the highest-numbered .ebc file, at least until that file reaches 200 MB and the game creates a new one.  So it's possible that this file will corrupt again and delete the Atomic Pets content.  But you can delete only this .ebc file, reinstall the other Store content, and then repeat the process in the first paragraph, rather than having to reinstall everything from scratch.

4 Replies

  • @Colleen242008  To be clear, you've tried installing the Atomic Age Pets set in a clean Sims 3 folder, with nothing else added to it?  What happens when you try to install it?  If you get an error message, please post a screenshot.  And do you have the Pets expansion installed and enabled?  If not, that would explain why the items don't show up.

    I installed the item just now, and it did show up under Installed Content, so it's not broken in general.

  • Colleen242008's avatar
    Colleen242008
    1 year ago

    Installing into a clean folder worked originally but for some reason it disappeared. All of my other content seems to be in place. I always have all expansion packs and stuff packs installed and enabled. If I install to a clean folder again, I am afraid of having to reinstall all of the content again. Is there a way to combine the DCCache files from two folders and have them not affect each other?

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    1 year ago

    @Colleen242008  You can certainly combine the DCCache files, in this case specifically the .ebc files, which are bundled Store content.  These files are numbered in order starting with zero, for example the fifth file created will be dcdb4.ebc.  Install this set into a clean folder and grab dcdb0.ebc from DCCache, then renumber it so it's one higher than the current highest-numbered file in your main Sims 3 folder.  Add it to DCCache in your main folder, and discard the rest of the contents of the new folder you used to install this set.

    For future reference, this works fine for regular Store items, but premium content requires an extra step.  Specifically, the ccmerged.package you'll be using, in DCBackup, needs to be present while every premium item is installed.  So you'd move ccmerged from your main user folder to the new one, install the premium items, and then move that ccmerged back to your main folder along with the .ebc file.

    When you next install Store content, it should install into the highest-numbered .ebc file, at least until that file reaches 200 MB and the game creates a new one.  So it's possible that this file will corrupt again and delete the Atomic Pets content.  But you can delete only this .ebc file, reinstall the other Store content, and then repeat the process in the first paragraph, rather than having to reinstall everything from scratch.