@HannahLynn98 That's strange that Supernatural would be throwing the error; it isn't one of the packs that's affected. (And you shouldn't have to make an alias for either it or HELS; the install process is supposed to take care of that.) What other packs have you installed so far this time around? Have you uninstalled any since the clean uninstall?
Nope, I just downloaded them on Origin - no install yet aside from the two mentioned.
@HannahLynn98 Neither pack should need any workarounds; they're both supposed to install correctly. So it's strange that you're getting an unknown error again. Try restarting your computer and then launching TS3 directly from Applications, without opening Origin at all. If that doesn't help, try bypassing the launcher. Here's how:
https://bluebellflora.com/sims-3-how-to-bypass-the-launcher-on-a-mac/
If that doesn't help, do another clean uninstall, and then create a new user account (make it an admin) and install the game there instead. Again, install only the base game, then run the Super Patch, and test. If it works, you can install HELS and Supernatural and test again, without applying any workarounds.
@puzzlezaddict Got it to work with those two packs, but after installing pets, I'm getting the error again with the Supernatural thumbnail.
@HannahLynn98 This is still strange; it worked fine the last time I did a test reinstall. Granted, that's been a few months. Just to see, please try launching by double-clicking on the base game icon, and Pets if that doesn't work.
If you still get an unknown error, maybe none of the correct folders are copying over? You can look for them easily enough. Inside Applications\TS3, right-click on the Sims 3 base game icon and select Show Package Contents. From there, the path is:
Contents > Resources > AddOns > Supernatural [show package contents] > Contents > Resources > transgaming > c_drive > Program Files > Electronic Arts
Inside Electronic Arts, what folders do you see, and are they aliases or full folders? (If a folder has a little arrow in the lower left corner, it's an alias.) Since Supernatural is newer than Pets, there should be a Pets alias inside, created the first time you tried to launch the game (via the Supernatural icon) after installing it. Please list everything that's there. If there's nothing Pets-related, you can try copying over its folder into Supernatural, as in the unknown error video I linked. If there is an alias for Pets, right-cllick on it and select Move to Trash, then copy over the folder.
