I've tried downloading through the launcher without signing in and it would say download failed.
@Bratzluv Try repairing the game in Origin: open your game library, right-click on the Sims 3 icon, and select Repair.
Please also try downloading through Firefox, which works best with the store.
If that doesn't help, move the entire Sims 3 folder out of Documents > Electronic Arts and onto your desktop, open the launcher to create a new folder, then try to download one item. If it works, it's easy enough to transfer your existing content from the old Sims 3 folder to the new one; let me know if you need help with this process.
that didn't work.
@Bratzluv Try the same, except in a new user account on your Mac. Make it an admin account, and don't change any of the default settings. When you open Origin for the first time, repair Sims 3 before doing anything else.
And please let me know both whether you can sign into the launcher and whether you can install content without signing in.
Tried that, I even fully reset my entire laptop, I am still unable to download sims 3 things such as riverside etc, I am also unable to sign in to the sims 3 launcher, however I am able play the sims 3 and everything but I am just not able to sign into the launcher.
