Forum Discussion

rebecca-simone's avatar
1 day ago

Sims 3 Can't Delete Old Games or Save New Games

Hello,

I am an avid fan and player of The Sims 3. I am not able to delete old games or save new ones. I have uninstalled the game and re-installed as well as used the repair feature. When I re-install the game, all old files are included due to EA's cloud feature. I would like to clear all the saved files and begin anew. Please help.

1 Reply

  • rebecca-simone​  EA doesn't have a cloud saving feature for Sims 3.  Saves and all other user files are stored in Documents > Electronic Arts > The Sims 3; deleting this folder is often called a factory reset because it restores the default no-user-content state.  Opening the launcher will create a new folder with none of your previous content.

    If you can't delete this folder, or you delete it but it returns AND includes your old saves, it's probably a OneDrive issue.  The fact that you can't make fresh saves sounds OneDrive-related as well.  So unless you have a specific reason to keep it, I would suggest getting rid of it.  How to do so is covered here:

    📓[GUIDE] [PC] Managing OneDrive | EA Forums - 12636625

    The guide was written with Sims 4 in mind but applies equally to Sims 3.  Feel free to ask further questions about the process.