Sims 3 code already redeemed
Code redemption
If you're not sure how to redeem a code, please read this article:
https://help.ea.com/in/help/origin/origin/origin-code-redemption-faq/
Before trying any other troubleshooti...
Forum Discussion
Hello,
I have several product codes of mine I'm just now getting around to entering into my current origin account. Either someone has cracked the codes to games I have purchased OR there's an old account I have forgotten about or don't remember. I've chatted twice now with two different agents and neither one of them were able to help me out. The second agent sent me a link to a recovery web form but when I clicked on the link it was a generic help link. I'm super frustrated and would like all of my games under my current origin account. Does anyone have any suggestions or possibly know the ACCURATE link for the form I'm supposed to fill out? (With details such as email, name, and case number).
Thank you
@PeytonHittie You can certainly try to fill out the account recovery form:
http://help.ea.com/account-recovery/web-form
(That's the link that people send out on this site.)
But if you don't remember what email address was associated with the account, then it might be difficult to find enough information to regain access; product cods are certainly not going to be enough. The faster way might be to enter any email addresses you have into an Origin login window and click "I forgot my password"; any address associated with an Origin account will receive a password recovery email.
By the way, if you ever registered your packs on the Sims 3 store site, that would also explain how your codes were used—the store and Origin share information. The above also applies in this case.
