Sims 3 code already redeemed
Code redemption
If you're not sure how to redeem a code, please read this article:
https://help.ea.com/in/help/origin/origin/origin-code-redemption-faq/
Before trying any other troubleshooti...
Forum Discussion
I bought Sims 3 on Origin since I lost my CD to install the main game. As supposed I tried to connect my expansion pack Sims 3 pets with Origin, using the Code from the CD. But it didn't work because I "already used" this Code. Of course, I used this Code before since I played Sims 3 way back with the CDs. But then I tried another expansion pack and it worked.
How can I get Sims 3 Pets to work with Origin? I don't want to buy it again, paying 40$, for an expansion pack I have already gotten.
Is there a way to install it using the CD and then connect it to IOrigin afterward?
If needed I can provide proof that I own this pack.
Thank you.
@VentiWineLover You might be able to get Origin to accept a disc install of this pack. But the more likely outcome is that while the pack installs, Origin doesn't validate it and won't show Pets in the launcher or load it in-game.
Do you remember the account on which you used the product key? If you can access that old account, even temporarily, you could ask EA customer support to merge it into your current one. Store content wouldn't transfer, but the pack should.
Otherwise, you can still contact support and ask for help, but it might be bit harder to get this resolved. Take a photo showing the disc, its case, and the insert with the code printed on the back. You can upload the photo when you submit the help request.
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