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Anonymous's avatar
Anonymous
13 years ago
Approved

Sims 3 Community Password Reset

I have reset my password twice for the community.  It doesn't seem to work.  It's not the same as Origin, correct?

5 Replies

  • EA_Spectre's avatar
    EA_Spectre
    Icon for Community Admin rankCommunity Admin
    13 years ago

    Hi coemgar,

    The account you log into The Sims 3 Website is the same as you log into your Origin client with.

    Hope that helps!

    Ursula

  • Anonymous's avatar
    Anonymous
    13 years ago
    Approved

    I'm having the same promblem i needed help! My sims3 password doesnt work, i tried thoundands of times to reset.

    Now the orgin account is that connect to the Sims3 account as well??

  • Anonymous's avatar
    Anonymous
    13 years ago
    Approved

    Im having the same issue, the password I have been using to get onto the Sims 3 site for several years no longer works, and my Origin password doesnt work either, so Im effed I guess? I cant get any help

  • gaa17's avatar
    gaa17
    13 years ago

    @tough3x wrote:

    Im having the same issue, the password I have been using to get onto the Sims 3 site for several years no longer works, and my Origin password doesnt work either, so Im effed I guess? I cant get any help


    You'll need to contact EA for everything account related including password issues.  You can contact them here: https://help.ea.com/contact-us

  • Anonymous's avatar
    Anonymous
    12 years ago
    Approved

    Any update on this?

    This is SO FRUSTRATING!

    I just made a purchase with my origins account for the sims 3. I had to reset my password for origin because it wasn't working so that I could finish the purchase. NOW MY THESIMS3.com password wont work.

    *I try to login to thesims3.com with THE EXACT INFORMATION THAT LETS ME LOGIN TO ORIGIN AND IT DOESN'T WORK.

    I then tried to reset my password on THESIMS3.com.

    IT REDIRECTS ME TO ORIGIN.

    I even tried resetting my password over and over, and it STILL DOESN'T WORK.

    The email and password I'm putting in for thesims3.com and origins is EXACTLY THE SAME. I can login to origin, BUT NOT THESIMS3.COM!