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MiaCezanne's avatar
MiaCezanne
New Novice
9 months ago

Sims 3 crashes after 15 minutes

Hi!

I am currently having a very annoying issue where my current sims 3 household is crashing (without fail) every 15 minutes. I have installed the new update from this year and followed all recommendations such as removing my mods folder etc. but I am worried this issue has arisen from the update.

Prior to this issue, this household would last about 4 or 5 saves (I save every 15 minutes) before it became at risk of error 12 so I would exit the game.

I have reset everything in the town with nraas, removed items from inventories of sims, I have done EVERY recommendation.

I do everything you could possibly think of to protect my game and maximise gameplay.

Pick my brains as much as you'd like, I just want to fix the issue :)

2 Replies

  • MiaCezanne  Does the game crash at the same sim-time of day, within a few minutes?  It's possible something is happening at that time and triggering the crashing.

    If that's not the case, try playing a different household within the same save.  You don't need to save your progress; this is just for testing.  The idea is, if there's something wrong in the world independent of your main sims, it should happen in the new household too; if the issue has to do with your main household, playing as other sims may help.

    While testing, please delete the five cache files in the Sims 3 user folder every time you quit the game or it crashes.  For reference, they are:

    • CASPartCache.package
    • compositorCache.package
    • scriptCache.package
    • simCompositorCache.package
    • socialCache.package


    After each crash, please also empty out the CurrentGame folder, which should always be empty when you don't actually have a save loaded.

    Finally, you'll see some xcpt files in the user folder as well.  Delete them all, both the .txt and .mdmp files, and after the next crash, look for new ones.  If you find them, open the .txt file and list the memory stats, starting with total physical memory and ending with free virtual memory.  That section looks like this:

    Total physical memory: 12178 Mb
    Available physical memory: 3679 Mb
    Total page file memory: 11778 Mb
    Available page file memory: 4119 Mb
    Total virtual memory: 4095 Mb
    Free virtual memory: 3069 Mb

  • MiaCezanne's avatar
    MiaCezanne
    New Novice
    9 months ago

    Nope. It's not the same time of day. I do my first save after 15 minutes, and then shortly after it crashes!

    Thank you :) I will test this all out and let you know the verdict.

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