Sims 3 crashes going to main menu
Up to yesterday I was able to play Sims 3 just fine. Today the game just won't function normally, as soon as I press main menu the game just instantly disappears. I have tried if it was a corrupt sav...
Forum Discussion
AlHollandiyah Thanks for the dxdiag and for trying so many things already. One other troubleshooting step to try is to launch the game with your computer offline. You can sign into the EA App and put it in offline mode, then disable wifi and/or disconnect the ethernet cable before pressing Play.
If that doesn't work, I'd need to see what error the game is throwing when it crashes. Somehow your dxdiag doesn't list any errors at all, which is unusual. Do you use a cleaner app or another tool that would be deleting temp files? That could include crash logs. If you do have such a tool, please remove or disable it while we're troubleshoting, since that info may well be necessary.
If the game crashes while your computer is offline, please look for new errors in the Reliability Monitor. Click Windows key-R and enter "perfmon /rel" without quotes, and you'll see a chart of errors and updates with a column for each day. Today is on the right.
Look for an error that happened at exactly the time of your most recent Sims 3 crash. If you find one, double-click it to see more details, then copy that info and paste it into a reply here. If you don't see a new error, check back in an hour or so—the Reliability Monitor doesn't always update right away.
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