Forum Discussion
AlHollandiyah I just mentioned Keychain Access in macOS to point out that the info is stored somewhere other than the [your email].bin file in that OS, which means it's probably stored somewhere else in Windows too. I realize that Explorer isn't a thing anymore, and in fact a few other players have had trouble clearing the related data. This thread is about a different error, but the steps the OP lists in their reply might help:
400 - Bad Request | EA Forums - 13121426
I do think it's possible that clearing all this data will prevent the crashing, that is if the problem is corrupt data rather than something else with the connection. If you clear everything and get another crash, I'd like to see the related Reliability Monitor info I mentioned before, to see what kind of crash it was and whether it points to anything actionable.