Sims 3 crashes on new PC
Hi there, I have a new PC and Sims 3 crashes all the time now. That wasn't an issue with my old one. I'm still using Windows 10 like with my old PC. The game runs super smooth but crashes from time t...
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@Dungeony-Splatty Thanks for the info. The d3d9.dll file is a component of DirectX 9, which can't be missing or entirely unusable, as the game wouldn't even start. But it's worth reinstalling DX9 anyway. You don't need to uninstall anything; just run the installer over the top and restart, like this:
https://answers.ea.com/t5/Technical-Issues-PC/Sims-3-launcher-won-t-open/m-p/10711778#M247861
If that does't help, have you taken steps to manually limit your in-game framerates? If not, try doing so now. Right-click the Nvidia Control Panel, select Manage 3D Settings > Program settings, find ts3.exe on the list, and set a Max Frame Rate of 180, to match your primary monitor.
If that doesn't help either, or you've already done it, please try playing with your computer offline. You can sign into the EA App and put it in offline mode, then disable wifi and/or disconnect the ethernet cable before pressing Play. The two most recent crashes in your dxdiag point to a component of Windows that allows third-party apps to access the internet, and rather than tinkering with various Sims 3-specific settings, playing offline is a quick and helpful test.
Thank you for your answer. I tried everything you suggested but it still crashes ☹️
And I just noticed the reason for the crash changed somehow as you can see in the crash log
@Dungeony-Splatty The mention of the "visual C++ compiler" in your new crash logs may or may not mean anything. If the 2005 VC++ runtime, which Sims 3 uses, were missing entirely, the game wouldn't start at all. It's more likely that something else is using the runtime incorrectly.
Do you use any mods or custom content, and if so, does the game run better without it? You don't need to save your progress, but it's important to test.
If that doesn't help, or you don't use mods or cc, please test a new save in Sunset Valley and let me know how it runs.
By the way, did you confirm that your in-game framerates are in fact limited now? To find out, bring up the cheats console (ctrl-shift-C) and enter fps on . An fps counter will appear in the upper-right corner of the screen.
- @puzzlezaddict The fps are locked to 180 ingame too. And I also started a new Sunset Valley game the first time i noticed the crashes. It still crashes. And yes I use mods, but those are mainly NRass Overwatch and such. These mods didn't caused issues on my last PC but I can try remove them and see if it still crashes.
