Sims 3 crashes on startup
Hi guys, so recenty i had an accidental hard reset of my game (I tried disabling my onedrive from backing up my game, and in doing so threw my whole game into my bin). Now, i havent been able to get...
Forum Discussion
@SummerSloane Please run a dxdiag and attach it to a post.
https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/
Please also list the default location of Documents. Open a File Explorer window, right-click on Documents in the left panel, select Properties > Location, and list the full file path. You can write [username] instead of your actual username if you want, but let me know if you see the wrong name.
C:\Users\summe\OneDrive\Documents
above is the file path
@SummerSloane That's probably the issue: your Documents folder is in OneDrive by default. With OneDrive disabled, the game can't write to Documents and therefore crashes. Try changing the location of the Documents directory to C:\Users\summe\Documents, with no OneDrive in the file path. Here's how:
https://www.tenforums.com/tutorials/74952-move-location-documents-folder-windows-10-a.html
Then restart your computer and try to play.
If this doesn't help, I do need to see a dxdiag.
Hi,
I just disabled OneDrive, but my game still crashes. How do i show you my dxdiag?
