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@puzzlezaddict I tried to load a new game and it does make it to make new people. I have not tried playing a new game yet.
There is no error message, it just closes the game completely.
I have no mods or custom content.
@CopperBruiser788 Try loading the backup copy of the save. Go into Documents > Electronic Arts > The Sims 3 > Saves, and you'll see a folder with your save's name plus another one with the same name and a .backup extension, for example SunsetValley.sims3 and SunsetValley.sims3.backup. Change the name and delete the .backup, e.g. SunsetValley1.sims3, and that save will be available to select at the Main Menu. Let me know whether it loads properly.
If it does load, I'd suggest using "save as" and renaming the save, again, so the former backup stays intact should you need it again.
- 2 years ago
@puzzlezaddict I tried this just now. Now I can¨t log in to my account on the sims 3 either, and also it has not changed the outcome. It still crashes after a little while when loading the family.
- puzzlezaddict2 years agoHero+
@CopperBruiser788 I'm not sure there's anything you can do here, unfortunately. There's an outside chance that this is related to your computer and not the game itself, and to test that, try playing immediately after restarting your computer, with nothing else running and while your computer is offline. You can sign into the EA App, if that's what you use, and put it in offline mode, then disconnect from the internet before pressing Play.
The inability to sign in may be tied to maintenance on the EA side—I can't bring up the Store site right now. It's unrelated to your issues loading the save though.
- 2 years ago
@puzzlezaddict That also does not work.When it crashes with no internett it appears an error on the EA app that there is no internett connection and to play a game that does not need it.
But it still crashes at the exact same point as before.
Does this mean that my PC is not strong enough, or that there is something wrong with it?
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