Sims 3 DLC Discounts Not Applied

cebmarin​  Then just use the website.  The purchase(s) should show up in the EA App afterwards.

If it's still a problem on Monday, feel free to bump the thread.  But there's unlikely to be anyone available to work on this over the weekend.

Website is working but ea app is still same after cache clearing.

cebmarin​  Try the website:

https://www.ea.com/en/games/the-sims/the-sims-3/buy/addon/the-sims-3-pets

It's also worth clearing the EA App's cache in case it's working with some stale data:

https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/