Sims 3 Expansion Pack Not Showing in Origin
So I have not played sims 3 in a while now, but i have purchased many expansion packs digitally over the years through origin. Basically, my sister wants to be able to play sims on her macbook pro, b...
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I've been having the same problem and I even tried contacting EA and they tried to help but it didn't work at all! Hell, I spent almost 3 hours with them (I went through two people to try and fix my problem) and none of it helped. Does anyone here know what to do?
@KawaiiNarwhal300 I don't know precisely what's happening on your end, but the first fixes suggested are usually to restart your computer several times, clear Origin's cache, or uninstall and reinstall Origin itself. (This would not affect your installed games.)
https://help.ea.com/en-us/help/origin/origin/manually-uninstalling-origin/
But if these steps haven't solved the issue, there's not much else anyone here can say. Unfortunately, only EA's people can sort through an account problem. At the very least, someone should have told you which packs are listed in your account and if any of them are blocked. You could try contacting them again and hopefully getting someone more helpful; don't be afraid to ask that your case be escalated. But there's no way outside of EA support to fix your account.
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