Forum Discussion

CrystalVow's avatar
11 years ago
Solved

Sims 3 Expansion Pack Not Showing in Origin

(I've bought and confirmed that my purchase of the expansion pack was complete and verified but it refuses to show up, I don't know what to do!)

I bought Master Suite at the same time and it shows up but Roaring Highs doesn't, I've loged out or Origin and restated my computer completely as well as refeshing the My Games page. It shows up in my Purchase History in the sims 3 store but it won't download.

Please help. 

  • roaring heights  is a world = store item  it will not be in your origin  my games tab  as it it not an expansion or stuff pack you redeem the code for the world in your the sims 3 account my store account go to

    1. Go to thesims3.com and log in with your account
    2. Go to the general redeem a code page: http://www.thesims3.com/incentive/generalredeem.html
    3. Enter the 16-letter code (this is not for 20-letter codes) and click on Submit
    4. Go to your purchase history to download the world (make sure your game is updated to the newest version)

13 Replies

About The Sims 3 Technical Issues

Get help with issues in The Sims 3 from fellow Simmers.83,281 PostsLatest Activity: 8 hours ago