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CrystalVow's avatar
CrystalVow
11 years ago
Solved

Sims 3 Expansion Pack Not Showing in Origin

(I've bought and confirmed that my purchase of the expansion pack was complete and verified but it refuses to show up, I don't know what to do!)

I bought Master Suite at the same time and it shows up but Roaring Highs doesn't, I've loged out or Origin and restated my computer completely as well as refeshing the My Games page. It shows up in my Purchase History in the sims 3 store but it won't download.

Please help. 

pc
technical issues
  • rumbutter's avatar
    rumbutter
    11 years ago

    roaring heights  is a world = store item  it will not be in your origin  my games tab  as it it not an expansion or stuff pack you redeem the code for the world in your the sims 3 account my store account go to

    1. Go to thesims3.com and log in with your account
    2. Go to the general redeem a code page: http://www.thesims3.com/incentive/generalredeem.html
    3. Enter the 16-letter code (this is not for 20-letter codes) and click on Submit
    4. Go to your purchase history to download the world (make sure your game is updated to the newest version)

13 Replies

  • rumbutter's avatar
    rumbutter
    Hero (Retired)
    11 years ago

    roaring heights  is a world = store item  it will not be in your origin  my games tab  as it it not an expansion or stuff pack you redeem the code for the world in your the sims 3 account my store account go to

    1. Go to thesims3.com and log in with your account
    2. Go to the general redeem a code page: http://www.thesims3.com/incentive/generalredeem.html
    3. Enter the 16-letter code (this is not for 20-letter codes) and click on Submit
    4. Go to your purchase history to download the world (make sure your game is updated to the newest version)
  • CrystalVow's avatar
    CrystalVow
    11 years ago

    Ha, thank you, but I found out this minutes before you posed. I feel like an idioit, thank you though! 

  • rumbutter's avatar
    rumbutter
    Hero (Retired)
    11 years ago
    @CrystalVow wrote:

    Ha, thank you, but I found out this minutes before you posed. I feel like an idioit, thank you though! 

    np don't feel like an idiot please , it happens to the best of us 🙂

  • Anonymous's avatar
    Anonymous
    11 years ago

    What code do you type in in the redeema code section? I tried doing the order number but that didn't work. 

  • Anonymous's avatar
    Anonymous
    11 years ago

    You use the serial code for the world. Are you having the same issue with Roaring Heights?

  • Anonymous's avatar
    Anonymous
    11 years ago

    I've already done this but after the update origin doesn't show expansion packs and I feel like I've wasted my money on this please help

  • Anonymous's avatar
    Anonymous
    10 years ago

    Holy cow and thank you so much. Your link solved my 3 week battle trying to re-install my Sims Deluxe.

  • Anonymous's avatar
    Anonymous
    10 years ago

    I fixed this problem by right clicking on TS3 game and clicking Game details.

    Then I clicked on any game/expansion pack I had bought below TS3 game.

    After that I went to my game library and the expansions I had clicked on were there.

    I hope this way is a little more simple.

    🙂

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