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@potatolivia You do not need the code as if you bought the pack through Origin it should be automatically registered. Log into thesims3.com using the same login and password as Origin. Does the pack show as owned in the my page? You no longer have to redeem the rewards. Go to thesims3.com, login, store/sets, Holidays & gifts, registration rewards. Select the appropriate reward. You need to own the pack for the download to work.
- 9 years ago
I'm having the same problem. I've logged in with the same account and everything, but it still wont let me get the extras on the exchange. I'm guessing origin hasn't automatically registered my game or the expansions. It's very frustrating.
- roberta5919 years agoHero (Retired)
@shyegg If your looking for the reward you no longer have to redeem the code to get the reward. The reward is not in the exchange. Go to thesims3.com - log in - go to my page. Do the packs show as owned? If so you can get the rewards by following the instructions in the post above.
- 9 years agoThats the problem. The packs do not show as owned. Ive tried to repair the game through origin and update but everything is up to date. And i dont want the rewards i want to use the exchange.
- 9 years agoAlright. Sorry for the late reply. I'll give a bit more description... based on what I know. So. I bought the Sims 3 Ambitions. Voila, it's on the lancher, registered in Origin and works perfectly. I was never given a code. I paid with PayPal. Entered a verification code, etc, etc. But because it wasn't a disc or an online purchase (via 3rd party website), it never really happened. I've synced my Sims 3 and my Origin, still no sign. I have searched my inbox for anything Origin, EA, or Sims related and all that's there is my account- nothing relating to the purchase other than the verification code.
Sorry if this doesn't help. The new Origin update isn't helping my situation too much either. :-/
Maybe it's just a once-in-a-blue-moon kind of issue that is impossible to troubleshoot?- roberta5919 years agoHero (Retired)
@potatolivia If you bought AMB from Origin the pack will automatically be registered. If you bought AMB from a third party you will get a code to redeem and activate the pack. If your looking for the reward see the above post.
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