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@potatolivia You do not need the code as if you bought the pack through Origin it should be automatically registered. Log into thesims3.com using the same login and password as Origin. Does the pack show as owned in the my page? You no longer have to redeem the rewards. Go to thesims3.com, login, store/sets, Holidays & gifts, registration rewards. Select the appropriate reward. You need to own the pack for the download to work.
I'm having the same problem. I've logged in with the same account and everything, but it still wont let me get the extras on the exchange. I'm guessing origin hasn't automatically registered my game or the expansions. It's very frustrating.
- roberta5919 years agoHero (Retired)
@shyegg If your looking for the reward you no longer have to redeem the code to get the reward. The reward is not in the exchange. Go to thesims3.com - log in - go to my page. Do the packs show as owned? If so you can get the rewards by following the instructions in the post above.
- 9 years agoThats the problem. The packs do not show as owned. Ive tried to repair the game through origin and update but everything is up to date. And i dont want the rewards i want to use the exchange.
- 9 years agoAlso i got the game through origin so it should automatically be registered, but it isnt showing up as registered. They show up on origin in my game library and game play works fine. But i really want to use the exchange
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