Sims 3 Expansions not showing in Library
I was in a nostalgic mood and thought I'd play the Sims 3 only to discover most of my expansions don't show up. I've tried clearing the cache, restarting the app, ect. I've also tried redeeming my co...
Forum Discussion
I didn't order the games, I bought them years ago at GameStop (in person). I only have one EA account. When I try to redeem the games, it even says they've already been redeemed in my account. Yet, they don't actually show up. It still acts like I haven't purchased the games (even though I clearly did). I also don't have the receipts anymore as again bought them a long time ago.
EA_Solaire
Community Manager
Community ManagerPlease reach out to live support using the link provided above so they can locate the account that your codes have been redeemed on previously.
